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Image by Luke Chesser

design process

User experience and usability go through various phases. Below are some aspects of design I encounter on my projects. 

Important to get prepared !!

Understand the requirement..
Know the domain..
Peek into the competition
Look for Secondary & Tertiary Data

1

usability audit

2

empathize

Get into User's Shoes !!

Explore end user's Journey's
Know their day to day tasks
Feel their pain points
Observe how process can be improved

Image by Luke Chesser

Hypothesize the problem

Turn problem into questions
Discuss solutions for questions
Pick up key challenges
Define the problem

3

define

4

ideate

Solutions !! Solutions !! Solutions

Have multiple solutions to solutions
Crazy ideas are better
Brainstorm between multi dimensional teams
Ideate the MVP

 

Image by Luke Chesser

Clickable and Interactive

Lo-Fi or Hi-Fi
Use real data and media
Focus on key user flow
Make it responsive

5

prototype

6

Validate

Test and Enhance !!

Make the user comfortable
Observe body language
Update prototype and test again
Iterate and improve

"Pay attention to what users do,
Not what they say"

Jacob Nielson

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